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SINGAPORE, October 18, 2021 –––– GIANTECH, in support of 2359 Media, has developed Gotrix, an intelligent performance support system for ship crew and superintendents. Gotrix, a new online web and mobile app, offers a seamless digital solution for ship managers to assist their crew when equipment breaks down on board vessels. This is Giantech’s effort to support and tide the shipping industry through the Covid-19 outbreak. Giantech is offering a free subscription for all its customers.

COVID19 Disruption: What it means for Maritime

The Covid-19 pandemic has caused hundreds of thousands of ship crew to remain stranded at sea or at home by travel restrictions. Technical managers are now left to struggle on their own when their on-board equipment encounters technical problems. This problem is amplified by the fact that almost all ship management offices are on stay-home arrangements of varying degrees. Fleet managers and superintendents who are working from home have limited access to the collaborative knowledge of their peers. Travel restrictions also make it impossible for superintendents to travel to ships to provide much needed supervision and guidance to crew members.

As the world enters a recession, ship owners will seek to keep critical equipment running at lower costs. Thus, there will be a demand for ship crew to be more knowledgeable and capable than ever, so that they can solve problems on board without depending on external vendors.

As ship managers prepare for the possibility of a protracted pandemic and put long term support structures in place to support the ship crew in tackling on-board issues, technical managers will need to start finding a more effective and efficient way of managing knowledge and the workflow for servicing their marine equipment on board vessels.

Mr Wong Hong Ting, CEO of 2359 Media, says, “As the Covid-19 situation continues to worsen in many countries, we are grateful to be in a position to offer innovative digital solutions to disrupt the disruption. It’s a great opportunity to get many to start using the platform and experience the power of Gotrix.”

Utilising machine learning and natural language processing technologies, Gotrix, a web and mobile app, helps ship management companies optimise the performance and efficiency of their crew in operating vessel equipment. Try Gotrix today.